Shipping policy

Shipping Policy

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not dispatched on weekends or public holidays.

• During high-volume periods or product launches, processing may take an additional business day. You will receive a notification via email if your shipment is delayed.

Shipping Locations & Delivery Times

ShiftArmor™ now offers tracked international shipping to the following regions:

Region	Estimated Delivery Time
United Kingdom	3–5 Business Days
Europe (Germany, Netherlands, Norway, Sweden, Switzerland, Finland)	3–5 Business Days
North America (United States, Canada)	3–5 Business Days
Oceania (Australia, New Zealand)	3–5 Business Days

Please note: Delivery times are estimates. Actual delivery may vary due to local courier schedules, customs processing, or weather conditions.

Shipping Fees

• Customs & Duties: the recipient is responsible for any local import duties, taxes, or brokerage fees required by their country’s customs office.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to update in the courier's system.

Incorrect Address & Failed Delivery

Customers are responsible for providing a complete and accurate shipping address at checkout. ShiftArmor™ is not liable for delivery issues or lost packages resulting from incorrect address entry. If a package is returned to us due to an insufficient address, the customer will be responsible for the reshipping costs.

Damaged or Lost Shipments

If your ShiftArmor™ gear arrives damaged or is lost in transit, please contact our support team within 48 hours of the scheduled delivery date.

• Please include your Order Number and clear photos of the damage to ensure a quick resolution.

Contact Us

For any questions regarding your shipment or our international coverage, please reach out:

📧 Email: info@shiftarmor.com